Windows Hello not working

[Ray S Whitmore]

Get error msg Sorry something went wrong. Please sign in with your PIN. Updated camera driver , no change.

 

[Turbo4AWD]

Get error msg Sorry something went wrong. Please sign in with your PIN. Updated camera driver , no change.

Happens on my Surface Pro 6 every once in a while, but goes away for months at a time. Figured it had to do with sleep mode or hibernation or something.

 

[sharpuser]

Windows Hello would rather I not wear a mask.

 

[Plantje]

I have it too at times. I have the idea it has to do with the fact that I have two accounts