Surface Pro 7 Not Connecting to Wifi

[Jacquelyn]

A few weeks ago, my Surface Pro 7 stopped connecting to our wife. All of our other devices are connecting fine. And I can connect to the internet via my mobile hotspot.

Fixes we've tried that either worked for a few hours or didn't work at all:

• Reset the network adapter.
• Update the driver for the network adapter.
• Delete the network adapter.
• Reset to factory default settings.

And probably a few other things that we didn't realize we did.

Any suggestions?

Update: Yesterday it wasn't connecting during the day, then when I picked it up in the evening ready to use the hotspot, the wifi connected. Still working today. No idea what happened. But right now, I don't need help. If it stops connecting again, I'll update.

 

[Frank Spoerl]

When you attempt to connect, does it list area networks including your network?

 

[Jacquelyn]

Yes -- ours and all the neighbors' ;-)

And mysteriously, it's connecting now after several days of not connecting.