Hi all,
I am new to this. I have SF pro 4 i5 256. I have been searching the forum and found many other users have similar issues. When waking up by pressing the power button from sleep mode, the screen stays black and I have to do a force restart. I have updated my Intel driver, and recently, I have enabled Window Hello, which at first seemed to resolve the problem. Recently, Window Hello would recognise me, but the screen background remain black, and not fully awake. Once again, I have to resort to force restart. In general, this would happen to me 2-3 times a day. Any ideas how to fix this? Thanks.
I am new to this. I have SF pro 4 i5 256. I have been searching the forum and found many other users have similar issues. When waking up by pressing the power button from sleep mode, the screen stays black and I have to do a force restart. I have updated my Intel driver, and recently, I have enabled Window Hello, which at first seemed to resolve the problem. Recently, Window Hello would recognise me, but the screen background remain black, and not fully awake. Once again, I have to resort to force restart. In general, this would happen to me 2-3 times a day. Any ideas how to fix this? Thanks.