[Help] Strange Issue with VGA Driver

[bingobaby]

Hi guys, i'm new here.

My SP3 has a strange issue after update vga driver.
After updated to windows 10 latest(directly from 8.1). My system ran with windows basic video adapter driver. I use "search online for my driver" to update it. After the proccess is done, my screen just went ABSOLUTELY BLACK.
Luckily, i had teamviewer installed. i use my smartphone to check it. And found out that my SP3 is still running just fine, with a "virtual display" from nowhere (i dont understand, i never used anything like that before). the "built-in display" is no longer to be found in "advanced display settings".
afterthat, i managed to remove the driver by disabled it in "computer management". And BOOM, my built-in display is back! The resolution is still at 2k. But anything that needs GPU is super lag. even 720p Youtube playback caused screen sluttering/tearing...
Please help me...
Thanks in advance...

 

[bingobaby]

up!
somebody help?...

 

[bingobaby]

still stuck with this issue...
so sad

 

[jnjroach]

We need more info, are you saying that it using the generic VGA driver?

 

[toaf]

is it trying to use a resolution higher then the vga monitor can handle? maybe before you try it next time lower the settings to something around 1080

 

[bingobaby]

We need more info, are you saying that it using the generic VGA driver?

exactly it is "Microsoft Basic Display Adapter"

https://images.scdn8.secure.raxcdn....s/2016/09/microsoft-basic-display-adapter.jpg

 

[bingobaby]

is it trying to use a resolution higher then the vga monitor can handle? maybe before you try it next time lower the settings to something around 1080

No, 2k is native resolution on SP3 sir. Everything worked fine on 8.1

 

[jnjroach]

exactly it is "Microsoft Basic Display Adapter"

https://images.scdn8.secure.raxcdn....s/2016/09/microsoft-basic-display-adapter.jpg

Right click on it and Update Driver....if that doesn't work uninstall it and re-discover

 

[bingobaby]

Right click on it and Update Driver....if that doesn't work uninstall it and re-discover

i have no problem update the driver. the problem is AFTER THAT, my built-in display disappered, my screen just went black. The system is still running, but with a "virtual dispplay" that i dont know where it came from...

 

[jnjroach]

i have no problem update the driver. the problem is AFTER THAT, my built-in display disappered, my screen just went black. The system is still running, but with a "virtual dispplay" that i dont know where it came from...

It's possible that you have OS level corruption which can be fixed through a reset (backup first) or possibly a hardware failure....

 

[bingobaby]

It's possible that you have OS level corruption which can be fixed through a reset (backup first) or possibly a hardware failure....

im thinking about ghosting it through Norton Ghost, can you Give me your .GHO image from your Sp3?

 

[jnjroach]

im thinking about ghosting it through Norton Ghost, can you Give me your .GHO image from your Sp3?

I don't have a SP3 anymore....you can download the recovery image from the Surface Support site...and I haven't used Ghost in 15 years....

Recovery Site - Download a recovery image for Microsoft Surface