MS Store has still just been able to produce a sticker with my name on it.
So, s***w them.. I went to a local store and got it...cheaper!
MS Store can have theirs back when it arrives..
So much for preordering 3 months ahead!
I think it should definately be a case of pre-order and get guaranteed delivery. seems as i thought, that they're trying to get them delivered on the 28th, but it isn't guaranteed so they're having their service reps just tell everyone they'll have to wait even if it scheduled for delivery today.
cheaper is always better