SteveL
New Member
Hello,
I don't see this as a Pro computer if it does not have Windows 10 Pro.
I have Surface 3, 4, & 5 computers and love them all. And all are Win10Pro.
I got my wife a Surface Pro 6 i5 128Gb to replace her Pro 3. This was a good idea and poorly executed on my part. What follows is my folly for the day.
I did not notice that at purchase there was no indication that the computer came with Windows 10 Pro or Home. This morning on a call with Support I was told the Surface Pro 6 only comes with Windows 10 Home. YIKES! That was an irritating discovery. The box just says Windows 10. The purchase description from Amazon just says Windows 10. Not Home or Pro. Ok, so my error. Well, it gets worse. I assumed the Pro 6 was running Win10 Pro. That was bad and stupid.
Don't use a disk image of a Surface Pro 3 running Windows 10 Pro on a Surface Pro 6. Even if you only copy the C partition. Even if you have a valid Windows 10 Pro key to activate. You will have to reload the firmware and go back to Windows 10 Home before you can activate or upgrade to Windows 10 Pro on the Surface Pro 6. I even tried to use a Windows 10 Pro key that I have but had not previously used. The system rejected it. I just spent a long day (6 hours) on five calls to Microsoft Support trying to get to a place and configuration to upgrade to Windows 10 Pro. And it still ain't done. It was clear to me that the Pro 6 has some support issues and the knowledge base they use is a little behind.
Happy Trails
I don't see this as a Pro computer if it does not have Windows 10 Pro.
I have Surface 3, 4, & 5 computers and love them all. And all are Win10Pro.
I got my wife a Surface Pro 6 i5 128Gb to replace her Pro 3. This was a good idea and poorly executed on my part. What follows is my folly for the day.
I did not notice that at purchase there was no indication that the computer came with Windows 10 Pro or Home. This morning on a call with Support I was told the Surface Pro 6 only comes with Windows 10 Home. YIKES! That was an irritating discovery. The box just says Windows 10. The purchase description from Amazon just says Windows 10. Not Home or Pro. Ok, so my error. Well, it gets worse. I assumed the Pro 6 was running Win10 Pro. That was bad and stupid.
Don't use a disk image of a Surface Pro 3 running Windows 10 Pro on a Surface Pro 6. Even if you only copy the C partition. Even if you have a valid Windows 10 Pro key to activate. You will have to reload the firmware and go back to Windows 10 Home before you can activate or upgrade to Windows 10 Pro on the Surface Pro 6. I even tried to use a Windows 10 Pro key that I have but had not previously used. The system rejected it. I just spent a long day (6 hours) on five calls to Microsoft Support trying to get to a place and configuration to upgrade to Windows 10 Pro. And it still ain't done. It was clear to me that the Pro 6 has some support issues and the knowledge base they use is a little behind.
Happy Trails