Exersizing Microsoft Complete Extended Service Plan for Surface Pro

[Rich OReilly]

I have the Microsoft Complete Extended Service Plan for Surface Pro 3. I bought it in Oct 2014. I dropped my SP3 in the parking lot at work and the screen is cracked now.
I will visit the brick and mortar store in Burlington Ma. Can somebody share their experince excersizing this warrenty for a cracked screen at a Brick and Mortar store?
Thanks

 

[Rob Cohen]

Rich, my experience was completely painless. Went to the MS Store where I bought my S3P with cracked screen and was handed a replacement and out in less than ten minutes. They even didn't charge me the deductible so I paid exactly $.00.


Good luck and let us know how your experience turns out.

Rob

 

[bluegrass]

Now that kind of insurance is worth the money.