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Any power when you unboxed?

Mine had some charge in it. If it's dead out of the box, better give it a few full 100% charges and complete drains - it will help with battery readings.
 
I have unboxed 3 SP3's in the last couple of months. Two came right on @ 50% battery, and one was totally dead and needed 15 mins of charge to even turn on. All three were ordered from the Microsoft Store online and shipped. None are having any issues now and are all in service.
 
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