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Warranty Swap on Type Cover 2

WorldIRC

Member
Is cosmetic wear covered by the warranty on the Type Cover 2? When doing a warranty swap at the M$ Store, do they swap for a brand new in box unit or a refurb?
 
I believe the stores will give you new units and MS ships refurbs if you contact them directly.

Do you know if cosmetic wear on the fabric is something that would be covered? It's turning white in areas where I don't even make physical contact (above the keys), and its peeling on the spine.
 
Mine peeled on the back of the spine. I submitted a warranty claim via the website and got a brand new replacement. Then I sent the old one back.
 
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