Tale of woe. My SP3 17 256 died. Tech could not reset/refresh. Said a partition was missing so he gave me a number and I sent it in. Came back with no repair and a cracked screen!! Screen was NOT cracked when I sent it!! Also I forgot to remove my Micro card and it is missing too. $1500 down the drain plus add ons that I have no use for now. Kinda sad day here. Thanks for listening and your help on all the other problems you've helped me with.
totally ripped off
- Thread starter absresin
- Start date
do you have a copy of your original serial number, maybe the tech you went to does. I would check it against the SP3 you got back. Also call customer care and or where ever you sent it and see what they have to say. Totally BS to have to go through that but I am sure you can get it resolved. Wish you luck.
Thanks the unit serial number on the one that came back is the same as the one I sent in.
Get on the phone so Microsoft and plead your case. This has happened to a number of users on this forum and I believe that there were some stories of success.
And yes, send in the unit with any accessories, or even the retail box, and you will not get it back. This is a common practice.
And yes, send in the unit with any accessories, or even the retail box, and you will not get it back. This is a common practice.
I did call and mgr. took all my info. We'll see what happens.
This is one of the few useful uses of Twitter.
leeshor
Well-Known Member
The sewer of the Internet but handy now and then.
CrippsCorner
Well-Known Member
Don't know why there's such hate for Twitter excellent way of getting issues resolved along with other things. Also the medium for how I won a Surface!
excellent way of getting issues resolved along with other things. Also the medium for how I won a Surface!
Compusmurf
Active Member
I'm on twitter daily, also reddit, fb, etc.
