I thought it may have been because of my US charger I use (with an Australian adapter). I read it seems to happen in some apple products as well because of the metallic cases. I'm concerned because this is a replaced surface pro as my first had a battery that failed in the first 2 weeks. In both pro's I have had, the same issue occurred. If anyone else has more details on the issue let me know please. Might contact microsoft too and see if there is official word on it.