Solved Location Services

[Sassi]

Hi,

Does anyone else have trouble with location services on their SP3? I downloaded AccuWeather as the Bing Weather App doesn't work well in Australia and when it set my location it was wrong. I looked up my location on maps and it couldn't find it. So I switched location services off restarted switched them back on then restarted. In Maps it now showed my house under my location... all good so far. I reinstalled AccuWeather and it showed a completely different location. I went back to maps and it couldn't find my location. Posting a message to my son on Facebook also gave the wrong location. Now Maps has no idea where I am anymore, location services are still on.

Is there anything I can do other than turn location on and off? Does anyone else have this problem, is the Surface bad with locations - my Lumia 1320 is fine and has no problem, or could this be a hardware issue?

Many thanks.

 

[leeshor]

Your Lumia is using a combination of locations services not the least of which is cellular. On your Surface, how far off is your true location from where it says you are?

I assume you know your time - location offset is correct.

 

[Sassi]

The current location is about a suburb away from where I actually am, so it's not a huge issue I guess, but my phone always picks up my actual suburb correctly. Maps will sometimes get it almost spot on, but AccuWeather and Facebook are often out by a suburb or two.

 

[leeshor]

This is a wag but it may be picking up your location based on your WiFi (WAN) IP address. This is a fairly common issue on some mobile devices. That typicallty traces to the local ISP's local office physical location.

 

[jnjroach]

Unless the device has GPS it uses triangulation based on Provider IP or Cell Location....it works well for me at home because my provider has a POP in my building, but at work it thinks I'm in Colorado because that is where our ISP's POP is located...(I'm in Seattle).

 

[bluegrass]

Makes sense to me. As far as weather goes, you should be able key in the default city you want to have the weather forecast for.

 

[dniezby]

On your SP3 It establishes your location based on where your IP address is reported. It's not using GPS like phones do. Don't sweat it, just set your locations manually.

 

[Sassi]

thanks guys, I just wanted to make sure there was nothing wrong with my surface. I guess I'm just too used to devices with GPS. Thank you so much for your replies you guys are awesome

 

[guymalloc]

My wireless hotspot I use for internet always places me in Texas, I'm actually in Nebraska, I wouldn't mind being off a neighborhood or two, HA HA!!!!!

 

[Pepper]

Contact your ISP, they may be able to help.