Is there a way to get information out of Microsoft?

[brocharlieb]

I love this forum, it has helped me with my Surface a lot?

When I got my Surface I opened it up and just started working/playing with it. I bought a Microsoft product and I never seem to hear anything from them. Are they getting feedback about people's experience, can I give them feedback about my experience? Does Microsoft have a website that offers information about the product?

 

[Sin]

Microsoft's forums is at Home - Microsoft Community

 

[bosamar]

Did you register your Surface on the website? I've been getting a few emails from them about three or four in the past two months. Their just released manual is here: http://www.surfaceforums.net/forum/microsoft-surface-faq-guides/3442-microsoft-surface-guide.html

 

[brocharlieb]

I don't think I registered it. I didn't see any instructions for doing that.

 

[bosamar]

I don't think I registered it. I didn't see any instructions for doing that.

Please register your Surface. Register Surface | Surface registration

 

[brocharlieb]

Yesterday it wouldn't let me choose a device. Today it's willing to let me do that, but I don't have the packaging with me to get the SN off of.

 

[J515OP]

SN can be found under the kickstand.

Edit: Also this -

You can also do this: From the Start screen (or Search Charm for the Start screen) type cmd and click on Command Prompt, in the command window type "wmic csproduct" - the number directly under identifyingNumber is the serial number.

http://www.surfaceforums.net/forum/...n/2137-registering-your-surface.html#post7362

 

[brocharlieb]

OK, it's registered. Thanks for the help.

 

[Jglnaz372]

One of the tech websites awhile ago had a story about a Surface survey for Microsoft. I already participated and it took about 20 minutes. It was basic questions about my experience with the RT. I cannot remember where I saw this. I am sure someone on the forum has a link. Hopefully our feedback will help make the Surface better and keep the product going for years to come.

 

[Jglnaz372]

Here is the thread from the forum about the survey. Hope this helps.

http://www.surfaceforums.net/forum/...omer-feedback-issues-found-surface-users.html