Solved HELP: New Surface Pro 3 issue (Replaced SP3)

[Julia Rowlan]

I just got my surface pro 3 a couple days ago. It was sitting on my couch and my 1 year old dog decided to nibble on the corner while I wasn't paying attention causing the screen to Crack a bit. Is there anyway I can fix it so it won't be as noticeable. (I didn't have insurance yet because it was a gift for my birthday). Picture included.

 

[leeshor]

Welcome to the forum

I don't see a fix for something like that myself. It's pretty deep. Microsoft would likely fix it for a fee.

 

[Kif]

Was it bought with a credit card? Many credit cards now offer some sort of accidental damage guarantee.

 

[Julia Rowlan]

How much would the fee be?

 

[Julia Rowlan]

Was it bought with a credit card? Many credit cards now offer some sort of accidental damage guarantee.

I'm not sure since it was a birthday gift.

 

[Julia Rowlan]

Here is a better picture.

 

[double07]

Ouch, it looks like the glass will need to be replaced.

 

[Julia Rowlan]

Ouch, it looks like the glass will need to be replaced.

Do you know how much that would cost?

 

[Julia Rowlan]

Welcome to the forum

I don't see a fix for something like that myself. It's pretty deep. Microsoft would likely fix it for a fee.

How much would the feend cost?

 

[double07]

This device is so new. I have not heard anyone mentioned about glass replacement cost. Just a guess, it might be few hundreds bucks. I would contact Microsoft or stop by the store. they might just fix it for free.

 

[leeshor]

I think I remember someone saying around $350 but I'm not certain.

 

[Julia Rowlan]

This device is so new. I have not heard anyone mentioned about glass replacement cost. Just a guess, it might be few hundreds bucks. I would contact Microsoft or stop by the store. they might just fix it for free.

We got it from a staples.