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Do I have to disable Secure Book to mount a Virtual Drive to Restore a Backup

brosenz

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I am using the backup software Ashampoo Backup Pro 11, when I try to restore a backup I get the following error in Event Viewer (screenshot), the vendor is suggesting to disable Secure Boot to fix the problem, but I am not booting a different OS or installing new HW, is this the correct solution to address this problem, is there another way to mount the backup Virtual Drive? Thank you
 

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I don't see how secure boot is related to this at all. It looks like a problem with the software or installation.
 
I don't see how secure boot is related to this at all. It looks like a problem with the software or installation.
I agree, nonetheless this was the response from the vendor, I will move to Macrium Reflect, seems to be a better solution, thanks
 
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