Connecting arc mouse

[Mjsroofing]

I've literally just received this pro3, I've owned a pro1 till now

This pro3 came with docking station and arc mouse.

The acr mouse has no bluetooth button, and surface doesnt detect the mouse, research shows I need a usb dongle with it but the person who sold it to me assured me there was no usb dongle and it worked before .

It's been reset to factory and updated to windows 10 which is why it's now not connected.

 

[Mjsroofing]

Anyone had similar problem

 

[jnjroach]

Can you show the mouse - some of the earlier versions used a dongle (2.4GHz) and the newer ones are Bluetooth and have the button underneath.

 

[Mjsroofing]

Can you show the mouse - some of the earlier versions used a dongle (2.4GHz) and the newer ones are Bluetooth and have the button underneath.

Mine doesn't have the button underneath but the previous owner insists that there wasn't a dongle ???
Everything I see goes towards what you said though. The guy sounded genuine too,

 

[GoMan]

Is the mouse below the one you have? If so, it requires a USB transceiver.

Arc Touch Mouse

 

[Mjsroofing]

That's what it looks like yes.

 

[jnjroach]

Yep, you are missing the receiver dongle...