K kofamily New Member Dec 4, 2021 #1 My surface pro 6 stopped charging. No light cords are good. Now the surface battery is dead cannot charge. Is there any relief?
My surface pro 6 stopped charging. No light cords are good. Now the surface battery is dead cannot charge. Is there any relief?
Plantje Active Member Dec 4, 2021 #2 Van you test another charger in a store? And the other way around: test your tablet on another charger
Van you test another charger in a store? And the other way around: test your tablet on another charger
OP K kofamily New Member Dec 4, 2021 #3 Yes I have tested on 3 different chargers that all were working. It is something in the surface itself.
Yes I have tested on 3 different chargers that all were working. It is something in the surface itself.
sharpuser Administrator Staff member Dec 9, 2021 #4 Might be the connector. Make sure there are no metal fragments or debris in the way attracted by the magnetic connectors.
Might be the connector. Make sure there are no metal fragments or debris in the way attracted by the magnetic connectors.