Matt Vaughan
Member
OK, so I'm connected to a Surface Dock with an external 4K monitor. I notice that my Surface Pro reports that it's charging, and then stops charging. It seems to be doing this repeatedly over and over.
Charging and then not charging?
- Thread starter Matt Vaughan
- Start date
Let me ask you this....Do you by chance have anything like a phone etc, plugged into the USB slot on the charger? Whenever I plug up my Galaxy S7 it will cause my machine to stop / start charging in cycles with the S7. Makes the USB charging port useless.
One other thing you may want to try - this method has cleared up so many issues for me in the past its a shame / awesome. Download the latest Surface Pro 4 drivers (Download Surface Pro 4 Drivers and Firmware from Official Microsoft Download Center ) and de / re -install them. This may or may not clear out your issue. Remember that the SP4 Battery / AC Adapter has a "Windows Driver" and it may have become corrupt. Please let me know if my suggestion helped.
One other thing you may want to try - this method has cleared up so many issues for me in the past its a shame / awesome. Download the latest Surface Pro 4 drivers (Download Surface Pro 4 Drivers and Firmware from Official Microsoft Download Center ) and de / re -install them. This may or may not clear out your issue. Remember that the SP4 Battery / AC Adapter has a "Windows Driver" and it may have become corrupt. Please let me know if my suggestion helped.
