Solved Pens not working

[psnative]

Both of my Surface 1 stylus pens quit working. I have a Walmart pen that works, but I like the original Surface ones. I read to check the firmware, but it only said what file to look for in surface 3, & the file it said to look for wasn't there. There wasn't a yellow trouble icon anywhere so I don't think that's the problem. Do they need charging or do they have a battery? The backup pen I used had been sitting for quite a long time.

 

[BubbaUK]

Almost certainly the batteries. Depending upon the version it may have one or two batteries - I forget which model has which. This shows which:

https://support.microsoft.com/en-gb/help/4023523/surface-troubleshoot-microsoft-surface-pen

 

[psnative]

That's mostly for surface 3, I don't think the surface 1 has a battery but there was a link for surface 1 & 2 that I clicked & it recommended a hard shutdown & that fixed it! Thanks for the advice.

 

[BubbaUK]

.. & thanks to you for reporting back. I hadn't realised the Surface 1 pen was battery free