Jammers
New Member
gah! this is the most weird thing ever.
melodrama aside - recently the screen will sometimes do either of the following:
1) when hibernating and I press the power button, the unit will turn on (the touch Windows button will vibrate the unit or the keyboard backlight will light up) but the screen stays black
2) the screen will show the Surface boot-up logo (the spinning dots) normally but then fail to transition to the login screen and just stay black.
I usually have to hold the power button for 15s to turn the thing off and then when I turn it on again it will boot up ok. I've checked the Windows reliability monitor but all it says is 'windows did not shut down properly'.
note that this ONLY happens when waking up from hibernate. has this happened to anyone else? thanks again!
I get this issue also, it just happened to me 10 mins ago when i booted up my Surface Pro 3 and walked off, I came back to it a short time later and it was a black screen with the mouse cursor moving around, unable to get any visual screen elements on or login screen at all.
I had to force a hard reset with the power button held down.
I checked this hyper-v as mentioned and that isnt enabled.
Anyone got an further solution?
Its happened a few times now.
Thanks.