ahmedgaldeeb
New Member
Hello,
Appreciate your help with below issue please.
I own a Surface Pro 4, which has unexpectedly and with no obvious reason, does not power up anymore.
The last thing that happened it was working fine, then everything frozen.
I shut it down, but pressing and holding the power button. Yet, when I tried to power it up again, it does not.
I tried the force reset instructions on Microsoft support link below, and I'm afraid it still does not work.
The only thing special about this device is that I installed windows 11 on it, via Microsoft Insider programme.
But it has been working fine for over a month now.
Any idea how to get this resolved.
support.microsoft.com
Appreciate your help with below issue please.
I own a Surface Pro 4, which has unexpectedly and with no obvious reason, does not power up anymore.
The last thing that happened it was working fine, then everything frozen.
I shut it down, but pressing and holding the power button. Yet, when I tried to power it up again, it does not.
I tried the force reset instructions on Microsoft support link below, and I'm afraid it still does not work.
The only thing special about this device is that I installed windows 11 on it, via Microsoft Insider programme.
But it has been working fine for over a month now.
Any idea how to get this resolved.
Surface won’t turn on or start
Learn what to do if Surface won’t turn on, turns on then off, or starts and gets stuck on a screen

Last edited: