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Pen intermittently working

Jordi32

Member
I have had my Surface Pro 3 for a little less than a month. In the last week the pen suddenly stops working from time to time. After waiting for a few seconds it starts working again. I mainly use it as a mouse. Has anyone else experienced the same behavior? Could the pen batteries already be running low in less than a month?

Thank you in advance for your help.

Best regards,

Jordi
 

KenK

New Member
I am having the same issue with the pen while using it the same way you describe. I also have had my Surface Pro 3 for less than a month. I haven't tried it, but I do have experience with AAAA batteries in a penlight. I am ordering Eveready brand battery to replace the cheap Chinese Battery that came with the pen. Then I go to the Microsoft Kiosk if it doesn't work.
 

ScottyS

Active Member
I have the same issue. I replaced the pen with a new battery but no luck
Changing the battery is worth a try. Mine started working for a few minutes and then died, but worked again after a while for several days as the battery was going.
Others have solved pen problems by pulling out the nib and then re-inserting it (I guess that's easier to try first).
 

wditters

Active Member
Same here. Struggled for weeks, ended up having it replaced by Microsoft. Has been flawless ever since.
 

Jay Marino

Member
I have replaced the battery and replaced the pen and neither worked. I'm pretty sure I would need to replace the whole SP3 and I'm just not going to do that . Too much work to put everything back on here.
 

rquellet

Member
I have replaced the battery and replaced the pen and neither worked. I'm pretty sure I would need to replace the whole SP3 and I'm just not going to do that . Too much work to put everything back on here.

Windows 8.1 has a built in bit for bit backup utility that you can use to back up your Surface. Back it up to a USB hard drive or NAS, get a replacement from Microsoft, and reapply the backup on your replacement Surface.
 

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