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My brand new Surface Pro 3 i7 has a dead pixel

malberttoo

Well-Known Member
I have a couple right near the top of the screen. But I didn't notice them until I was watching a movie or something where that section was all black. I've only actually seen them in that situation, so I don't worry about it because the rest of the time I forget they're there.
 

hughlle

Super Moderator
Staff member
I thought that MS are going with a no quetions asked return policy. so if they won't replace it, return it, then buy another.
 

Liam2349

Active Member
I thought that MS are going with a no quetions asked return policy. so if they won't replace it, return it, then buy another.

Yeah, within 14 days for UK and 30 days for US. I think everywhere else is 14 days. It's a good policy for their image, I'm sure they will replace a device for a dead pixel.
 

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