I hope your SP3 experience takes a turn for the better. Your negative experience so far is in the minority, I assure you. Case in point: my i5/8/256 SP3 with type cover has been as nearly perfect as anything manufactured can be. I love my setup. I use mine in my office with a dock, external monitors and all the rest. When done I slip it out and take it with me. I use it as a laptop wherever I happen to be, and I use it as a tablet at other times. I came from a Mac mini desktop, iPad, iPhone etc. I have a Lumina 920 phone now, which is great, but I am considering a Galaxy Note 3 phone for the larger screen and on-the-fly note taking ability. The good-sized screen could double as a small tablet when away from my SP3 or when I just need something quick on the spot. My only hesitation with the phone thing is questions I have about syncing between my SP3 and an Android device. Anyway, I think you'll find your SP3 to be a truly useful and cool device!