I haven't had any issue with my hinge popping like that at all. My hinge seems to be a little loose and more so on the side by the usb port but seems normal and works just fine. If mine popped like that I'd probably return it too
Mine has been making a click sound since I got it one month ago. Absolutely has not gotten worse. I didn't even think about returning it because like I said, it doesn't cause any other issues. The pop noise seems to be normal too (many on this website have it).
Just picked my SP3 up today. Have any of you had an issue with the hinge making a clicky or pop noise when opening beyond about 50% of full open? Seems the hinge on the USB side is clicky. I really hate the idea of having to drive out to the MS store again as it's a perpetually congested drive.
Did you ever get around to returning your SP3?
I'm really considering returning mine.
If I go beyond 50 degrees and bring it back in, it makes a click sound.
It doesn't do it all the time. I'd say it does it 60% of the time.
Hate to return it, only to have the new unit have the same problem after a few weeks of use.
While getting the serial number from the back side of my Surface Pro, I noticed an area where there's no gray finish. Anyone else experience this on the under side of their kickstand? View attachment 2634
My current one has painted silver, I remember that the one original SP3 I bought, the one I exchanged out, had a black strip that had paint bleed where your silver strip is. It is very odd, most surfaces I have looked at don't have that silver strip.
Maybe it was one of those things at the factory where they had to fix it one way or another to pass it along the process.