The highly variable responses here are what I was talking about: the device is good enough that it's a highly functional and amazing device but it can be incredibly frustrating when it doesn't work how it should depending on use. Hughlle doesn't use sleep so he wouldn't have run into the really annoying sleep drain and wake up issues. As far as I remember, jnjroach highly customizes the settings on the devices under his care which has allowed him to have very smooth experiences, going well beyond what a casual user would do.
And that's the problem: if you use the Surface in particular ways (combined with using Insider Builds which I'm tempted to start doing since you all seem to have a smoother time), you might not run into issues but, when my non-tech savvy friends ask me to recommend them laptop replacements, I think back to all of these issues and just want to tell them to stay far, far away. Anyone know of any other 2-in-1/convertible devices worth checking out that don't seem to have a lot of issues?
