Deckyon
Member
If it was that bad, why keep it?
FYI, there were plenty of issues with the iPad (1 and 2) with light leaks. Those who took their device back were either refunded or given a new one. Hardware issues are "easy to fix" IF you go in with the right attitude. Cussing at the person who is attempting to help wont get it fixed. Get frustrated, keep climbing the chain until you hit the actual manager, not line supervisor or line manager.
Software, after 18 years in dealing with computers of all kinds at all levels, well over 95% of the problems are all P.E.B.K.A.C. GIGO is also something we learned early: if you tell it to jump, but want it to roll over, don't be upset when it jumps.
Sorry, but I am going with my own personal knowledge here in dealing with users for 18 years.
FYI, there were plenty of issues with the iPad (1 and 2) with light leaks. Those who took their device back were either refunded or given a new one. Hardware issues are "easy to fix" IF you go in with the right attitude. Cussing at the person who is attempting to help wont get it fixed. Get frustrated, keep climbing the chain until you hit the actual manager, not line supervisor or line manager.
Software, after 18 years in dealing with computers of all kinds at all levels, well over 95% of the problems are all P.E.B.K.A.C. GIGO is also something we learned early: if you tell it to jump, but want it to roll over, don't be upset when it jumps.
Sorry, but I am going with my own personal knowledge here in dealing with users for 18 years.