can't get micro sd card in

[sharpuser]

Geek Squad is a service of Best Buy.

 

[Kris]

Geek Squad is a service of Best Buy.

Geek Squad in my area has a hard time telling you how to turn on a PC... but they are from BestBuy so you are lucky if they know what "PC" stands for.

 

[CrippsCorner]

Have you tried your cards in another slot? Another tablet or phone etc. it'll prove it's the Surface that's at fault or not.

 

[absresin]

Have you tried your cards in another slot? Another tablet or phone etc. it'll prove it's the Surface that's at fault or not.

yes, cards did fit in my first SP3. I've just given up on whole SP3 experience. will just use this one as little as possible. thanks for trying to help!

 

[CrippsCorner]

That's a shame oh well, perfect excuse to get a Surface Pro 4! If this experience hasn't put you off completely...

 

[RogerB]

If they say they wont fix it (unlikely) then say never mind, and you are no worse off than not trying. So why not try?

I also had difficulty to begin with. It seems, to me anyway, that the card goes in at a very slight downward angle then straightens out.

 

[lhauser]

new 13 64 g can't get micro sd card in. tried two cards san disc 32 gig. looks like something blocking but hard to see. Maybe something I'm not doing right, need help as with 64G I really need to use these cards. thanks

If you don't want to make use of Microsoft's perfectly good warranty service (hey, it's your money...), I'd suggest getting a USB 3 card reader on Amazon. I got one by Transcend Information back in June, it's the size of a big flash drive, cost about $7, and has served me well.

 

[absresin]

If you don't want to make use of Microsoft's perfectly good warranty service (hey, it's your money...), I'd suggest getting a USB 3 card reader on Amazon. I got one by Transcend Information back in June, it's the size of a big flash drive, cost about $7, and has served me well.

thanks, I don't trust Microsoft. Sent my i7 256 in for a ram problem and they said I had damaged it and wouldn't fix it. Screen did come back broken but not by me!! I'd rather not take any more chances. Thanks again