May be most of the time I'm not in "black" screens.
We have different use, so what?
This does not make it an issue less important or negligible.
I spent 1000€ for this, i want to be able to watch a movie or to work in low light condition.
TBH, I have had numerous problems with Surface devices, and most were with Surface Pro 3s. Most recently I had a defective unit with a screen problem. Went to the MS store, they brought out one from the back and it didn't even boot up. Finally have one working but battery life is pathetic even with turning down screen brightness and shutting off as many processes as I can. As much as I like my SP3, there ARE QC problems with these. Too many complaints for it to go unnoticed. What about the lingering WiFi issue that is STILL not solved for many?
Yeah, if I was the OP, I'd be demanding a refund.
The question is, Can I ask for a refund even if they are past few months?