When I heard about the £100 PC World cashback offer two weeks ago, I cancelled the Surface Pro 3 from my Microsoft Store order, retaining the Touch Keyboard, as PC World didn't have it in stock. Big mistake.
PC World still haven't shipped the Surface Pro 3 order. They "think" it may go out today but can't be sure?!?! This is despite the fact that they phoned me earlier in the week, telling me to expect delivery on the 28th. Also their site now says that they don't have stock of the i7 256GB.
But at least I can rely on Microsoft to ship the Keyboard, yes? Of course not. The status on the keyboard today changed to "Back Ordered" despite the fact that I ordered it 3 months ago. I just phoned them and they have no explanation - just an awkward silence for ages as they checked the order. I had to cancel the order and place a new one because apparently it would take them at least two working days to investigate the status of the original order.
This is the last time I pre-order anything. I thought pre-ordering was supposed to guarantee immediate availability?