TouchCover / TypeCover 2 not working any more

[mamama888]

hi
i own a surface pro 1, a touchcover 1 and a typecover 2. both are not working any more on my surface since yesterday.
when i connect the typecover 2 the keyboard illumination works - but that's it. not a single key is working...
i tried to remove all drivers and reinstall the drivers from the downloadable package - but still no reaction on none of the covers...

anyone experienced the same problem? is it possible that the connector on the bottom of the surface is damaged?

 

[CrippsCorner]

Sorry if this sounds obvious but have you tried turning the Surface off, disconnecting the Cover, turning it back on again, and then reconnecting?

 

[mamama888]

Sorry if this sounds obvious but have you tried turning the Surface off, disconnecting the Cover, turning it back on again, and then reconnecting?

yep, i've also tried that (actually several times...)

 

[macmee]

yep, i've also tried that (actually several times...)

Mine seems to die and come back to life randomly...

 

[a18041967]

hi
i own a surface pro 1, a touchcover 1 and a typecover 2. both are not working any more on my surface since yesterday.
when i connect the typecover 2 the keyboard illumination works - but that's it. not a single key is working...
i tried to remove all drivers and reinstall the drivers from the downloadable package - but still no reaction on none of the covers...

anyone experienced the same problem? is it possible that the connector on the bottom of the surface is damaged?

Having just purchased a Surface Pro ( not the Pro 2 ) I was wondering if the new Type 2 case works with the older Pro devices, your post indicates that they do, is this correct?

Thanks

 

[olimjj]

Having just purchased a Surface Pro ( not the Pro 2 ) I was wondering if the new Type 2 case works with the older Pro devices, your post indicates that they do, is this correct?

Thanks

Yes it does. I typed this post on a SP1 with the Type 2 Keyboard.

 

[drolem]

Just do a hard reset. (Vol+ & PWR) The connector can get damaged/dirty, but that's not very common, and it's usually the cover that gets damaged. Since the light comes on, that means that there is some communication.

You can also look into Device Mangler or the System Event log for additional info on what is happening.

 

[stephencortez]

try going into device manager and uninstall the driver for the surface type keyboard. then go to action and scan for hardware changes. it should automatically reinstall the driver without you having to manually installing it yourself. then reboot. it worked for me.