Surface Pro issues - day 1

[ArnoldC]

I think you are pretty much covered by the responses given. I will note though that just because other devices are working properly on wifi doesn't mean that the wifi/router/network is working properly. Many people make this assumption and over look simple network fixes because "other devices are working fine."

Exactly!
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[Cowboy]

I saw you installed Chrome and Firefox in addition to IE. I know some people have 4 or 5 browsers on their computers but in my opinion installing multiple browsers is not a good idea. The code on some of those browsers is not exactly perfect and the chances that they will step on each others feet is high. I have not found anything that IE cannot do given a little investment in time.