OK... I feel like that guy. Got my 55" Surface Hub yesterday. Ran it through setup thinking I could add it to the domain later. Found out that I had to reset it. So I did. After about 3 hours of sitting at 7%, I turned it off. Now it is in a boot loop. I did find out that was a no no and now I am waiting for MS to call me back. Anyone experience this issue and what was the resolution.