SP3 Malware?

[Tim Finnigan]

Surfing and Internet usage on Surface Pro 3 is deteriorating by leaps and bounds.

Speed and performance seem perfectly adequate but I get so many pop ups with sound its unbelievable. I can be working for 1/2 hr and all of a sudden advertising comes from my speakers- if I open up the internet links (not in desktop but where favorites reside) I have to close out the last 15 sites I had open to finally shut off the page that - for some reason- just decided to load up advertising and start playing. If I have music on- I get BOTH.

Even on this surface forums- I get a stinking popup that MUST run for 8 seconds before I can X close it. Half the time clicking the X opens up a damn add page.

Every time I move from one forum topic to another- the SAME add pops up and must run for 8 seconds. RELENTLESS I turn off the sound but eventually the footprint of the add is so large and the changing screens piss me off till I just leave.

Windows Defender finds nothing. Hit Man Pro finds nothing.

Is this, in fact, the new internet? Its like commercials on cable.

Any input would be appreciated, Thx
Tim

I received THIS pop up this morning: Is your pc running slow or displaying unwanted adds? Call a Microsoft specialist to run a free diagnostic scan to clean and optimize your system. ???

 

[VickiFL]

Try Malwarebytes. (Try the free version. I use it and it works great. BTW, the tech at the Microsoft Store recommended it to me) CCleaner is great too.

https://www.malwarebytes.org/lp/lp4...FothQ_TpVRisIb9wE1eIUmubQOvP91aZ90aAvtz8P8HAQ

 

[GreyFox7]

Sounds like a scam
"I received THIS pop up this morning: Is your pc running slow or displaying unwanted adds? Call a Microsoft specialist to run a free diagnostic scan to clean and optimize your system. ???"

 

[bluegrass]

I've been using Malwarebytes where I work for many years now. It is great. I assume the OP is not indicating that the SP3 is the culprit causing all the popups. The Internet & emails are getting more dangerous every day. You must be vigilant when surfing the Internet and never get in a hurry and click on items without thoroughly reading the consequences and even then do at the risk of bringing onto your system some malware or virus.

I'm rebuilding a computer this morning that Malwarbytes found over 30 trojans installed on.

 

[ipaq_101]

Use ADW Cleaner, this program gets malware that malwearebytes can't even find.

It has saved me more than a few times after norton and malwarebytes failed to find a problem:

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

 

[GreyFox7]

Hard to keep track... are you the same person that posted you were using TOR. there's your entry point. or maybe your just SPAMing the forum with multiple posts.

 

[wookiee2cu]

I run Malwarebytes and SpyBot, they seem to find pretty much everything. If there is still an issue maybe do a restore to an earlier point.

 

[Liam2349]

Try Malwarebytes and AVG free - it will hopefully fix your issue.

 

[daniielrp]

What browser do you use?

Also check Task Manager - startup items may show something, and the running processes tab is an easy place to spot these things. Normally they don't hide themselves well.

 

[malberttoo]

Surfing and Internet usage on Surface Pro 3 is deteriorating by leaps and bounds.

Speed and performance seem perfectly adequate but I get so many pop ups with sound its unbelievable. I can be working for 1/2 hr and all of a sudden advertising comes from my speakers- if I open up the internet links (not in desktop but where favorites reside) I have to close out the last 15 sites I had open to finally shut off the page that - for some reason- just decided to load up advertising and start playing. If I have music on- I get BOTH.

Even on this surface forums- I get a stinking popup that MUST run for 8 seconds before I can X close it. Half the time clicking the X opens up a damn add page.

Every time I move from one forum topic to another- the SAME add pops up and must run for 8 seconds. RELENTLESS I turn off the sound but eventually the footprint of the add is so large and the changing screens piss me off till I just leave.

Windows Defender finds nothing. Hit Man Pro finds nothing.

Is this, in fact, the new internet? Its like commercials on cable.

Any input would be appreciated, Thx
Tim

I received THIS pop up this morning: Is your pc running slow or displaying unwanted adds? Call a Microsoft specialist to run a free diagnostic scan to clean and optimize your system. ???

You have got some major spyware, malware, or virus activity going on. I have no idea what you're clicking on when you surf...

For starters, like other have said download Malwarebytes and and run a full scan, deleting whatever it finds, then do it all over again a second time.

Next, find a good paid antivirus (sounds like you need some reinforcing beyond what the free ones do) and quit using Windows Defender.

 

[GreyFox7]

We would like a list of the sites you're visiting as well ... so we can be sure to add them to the block list.

 

[kundas1]

no kidding! I go to a lot of places and have not 1 trouble and some places have been shady... I cant fathom why some people have this happen to them!!