Angeo_surface
New Member
Hello to everyone!
I was incredibly satisfied with my surface up until the point where I had the "plugged in, not charging" problem. I did lots of the suggested things and that gave me 2 more months of use where in one way or another I could finally make it charge. The situation now is that there is no battery left and the charging light goes off after approx 10 secs. I unplug-replug again 10 secs, I press the power button - 10 secs, I unplug-replug the keyboard - 10 secs. During these secs the Windows key vibrates. The trick with the 2 buttons shutdown doesn't help and the 30 secs power button again doesn't help. I dont know what is the cause of the problem and I am really frustrated as the device costed a fortune and I don't understand how Microsoft still cannot resolve this issue. ( I did all that Microsoft suggests). Please some help...
Thanks in advance!
I was incredibly satisfied with my surface up until the point where I had the "plugged in, not charging" problem. I did lots of the suggested things and that gave me 2 more months of use where in one way or another I could finally make it charge. The situation now is that there is no battery left and the charging light goes off after approx 10 secs. I unplug-replug again 10 secs, I press the power button - 10 secs, I unplug-replug the keyboard - 10 secs. During these secs the Windows key vibrates. The trick with the 2 buttons shutdown doesn't help and the 30 secs power button again doesn't help. I dont know what is the cause of the problem and I am really frustrated as the device costed a fortune and I don't understand how Microsoft still cannot resolve this issue. ( I did all that Microsoft suggests). Please some help...
Thanks in advance!