I've never seen this and I'm out of ideas...Thanks. Tried with their trial and couldn't even add files for the same reason "don't have permission !"
I've never seen this and I'm out of ideas...Thanks. Tried with their trial and couldn't even add files for the same reason "don't have permission !"
But not your EFS or third party encryption key, only the Device Encryption key is backed up in your online account.
from post #33:
"I was asked if I wanted to backup the key and create a password. Selected yes and created a password."
It would seem the key you saved is likely the cause of your trouble, it should have gone to a removable media.
But not your EFS or third party encryption key, only the Device Encryption key is backed up in your online account.