Hi there...am desperately seeking some help....I set up my pro with me as administrator....and I cannot get into my account....I have tried all passwords to no avail....is there a way to do a factory reset that takes me back to start all over again....doesnt matter if I lose the files on here...Would appreciate any help that can be given.....everytime I try to add something it asks for admin password so I am stuck....many many thanks for any help.....
Restore Surface Pro
- Thread starter Polly
- Start date
Do you have your receipt? 
Did you use a Microsoft Account?
http://windows.microsoft.com/en-us/windows-live/account-reset-password-forgot-faq
Did you use a Microsoft Account?
http://windows.microsoft.com/en-us/windows-live/account-reset-password-forgot-faq
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