mickaphely
New Member
Hello everyone, here is the problem i am having and i hope one of you is willing to help me out. My surface was giving me issues something about corrupt file system. I went ahead and did the recovery but now windows thinks i have a regular laptop with Win 8.1 rather than an actual touch screen surface.
So here are the things that stopped working after the recovery:
1. the home button
2. the volume +/- buttons
3. the power button (only works to turn on surface and not to turn off display/lock)
4. the touch screen
I have contacted MS tech support and stayed with them for at least 4 hours before all of us realized that for some reason the firmware on my device is corrupt or gone. I need to get the recovery files off of another working surface and then i can reset it.
With that said, here is my request:
Can anyone make a recovery file, zip it and upload it so that i can download it onto a USB drive and do another recovery ?
Thank you
So here are the things that stopped working after the recovery:
1. the home button
2. the volume +/- buttons
3. the power button (only works to turn on surface and not to turn off display/lock)
4. the touch screen
I have contacted MS tech support and stayed with them for at least 4 hours before all of us realized that for some reason the firmware on my device is corrupt or gone. I need to get the recovery files off of another working surface and then i can reset it.
With that said, here is my request:
Can anyone make a recovery file, zip it and upload it so that i can download it onto a USB drive and do another recovery ?
Thank you