However, now my surface says it has the firmware update to install, I say OK install, it goes to the blue installing updates screen, restarts and never installs the firmware.
Tried that already too and just tried again in case I was not remembering right. Just goes to the installing update 1 of 1 screen and then restarts and tells me I have a firmware update. Dumb thing. At least I'm not relying on this update for functionality!
Ack, that sucks! Sorry to hear that. Not sure what to try besides flattening it and starting over. If it won't cooperate after doing that, it sounds like grounds for a return to me.
