Frequent Random Pauses/Freezes

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Started having EC/BIOS errors today. MS is sending me a replacement.

 

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Got the replacement, but it will not recognize the docking station. Sending the replacement back and hoping that 3rd time is a charm.

Otherwise the new Helix is calling my name.

 

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Just a word of caution. Sending back your Advanced Replacement from MS without sending back the original has proved to be a huge pain in the rump.

MS understood why I wanted to keep my original and send back the replacement (fully setup vs. losing a day to setup a temp replacement) but executing that in their systems proved to be difficult.

If I had known how challenging and slow it would be, I would have switched over to another laptop and sent the original back so I could do an in-store replacement of the one that doesn't work with the dock since it was easy to reproduce.

Long story short, replacement device #3 is on the FedEx truck to be delivered this morning. Hopefully 3rd time is truly a charm.

 

[graye]

I had a similar issue that was fixed by replacing the microSD card from a SanDisk brand to a Samsung equivalent.