Corporate Outlook Email

[marcfis]

Hello,

I'm trying to set up my remote email on the Surface and I can't connect. I can get my mail via Outlook webmail, but not by setting up an email account. Does anyone know if this is an issue with the Surface or if there is a way to do this? Any help, would be much appreciated.

Thanks...

Marc

 

[Doc750]

Hello,

I'm trying to set up my remote email on the Surface and I can't connect. I can get my mail via Outlook webmail, but not by setting up an email account. Does anyone know if this is an issue with the Surface or if there is a way to do this? Any help, would be much appreciated.

Thanks...

Marc

Join the club

http://www.surfaceforums.net/forum/...il-accounts-needs-digital-certificate-pc.html

 

[Chip]

I have not had a problem. Connect via active sync. Our enterprise email is running Exchange 2010 and Active Sync is turned on. We have a policy win Active Sync that forces users to have a PIN or password. Worked like a champ for me.

All I can suggest is to put a password on your Surface and try again in case your server also requires a PIN?

Chip

 

[Doc750]

our system requires a pin as well. how do I add a password/pin besides the initial login one?

thanks

update: I figured out ho to add the pin but I continue to get the same error msg

 

[timtroxel]

I have a bunch of trouble because we are on exchange 2003. I still don't have mine connected. it is my only major complaint.

 

[marcfis]

Dissapointing

I have a bunch of trouble because we are on exchange 2003. I still don't have mine connected. it is my only major complaint.

Yeah, I still can't get mine to work..disappointing!!

 

[mistervee]

I went through the same issues. I escalated with MS and got no answer yet but did get that this was a known issue. You prob need to install a security certificate. Its not that easy and its a shame that user have to do this on their own and that MS has not fixed this yet. Here is the link hope it works for you: How can I set up my mail app to connect with Exchange. - Microsoft Community

 

[mistervee]

Forgot to add if you are like me and not and IT genius and no access to IT administrator you can do the following: I got the security certificate by going to my OWA page in IE and before logging in right click properties- certificates copy certificate save it then on your surface desktop right click to get into IE as administrator to install the certificate in the trusted root area.

Hope that helps!

 

[Huffalot]

Got mine connected using web mail client address and PW in the email client, I got email from a few days ago but nothing new or recent, setup exactly the same as other devices including a windows phone that works fine. Most weird. Will have a word with my IT guys but I expect the answer to be they won't support me as i'm the only person with this device

 

[dtjones]

I used the same configuration settings from my phone account. It worked the first time.

 

[frozendad]

exchange issue

Hello,

I'm trying to set up my remote email on the Surface and I can't connect. I can get my mail via Outlook webmail, but not by setting up an email account. Does anyone know if this is an issue with the Surface or if there is a way to do this? Any help, would be much appreciated.

Thanks...

Marc

hi, I dont understand exactly what your Problem is, but maybe we have the same one:

View days ago I got my brand new surface! A great device and I am absoultely happy with this. Except one thing: If I try to integrate an exchange account into the mail app I got the message that the tablet cannot fullfill the security features as requested from the exchange server. Meanwhile I have the feeling its because the 7 digits our exchange wants to have for the login. Surface (or windows 8 RT?) is supporting 4 digits only as I found out.

All in all it must be a joke! My windows phone accepts the rules from the exchange without any problem, and my android tablet as well.

regards, Bruno

 

[Bob_Sinclair25]

hi, I dont understand exactly what your Problem is, but maybe we have the same one:

View days ago I got my brand new surface! A great device and I am absoultely happy with this. Except one thing: If I try to integrate an exchange account into the mail app I got the message that the tablet cannot fullfill the security features as requested from the exchange server. Meanwhile I have the feeling its because the 7 digits our exchange wants to have for the login. Surface (or windows 8 RT?) is supporting 4 digits only as I found out.

All in all it must be a joke! My windows phone accepts the rules from the exchange without any problem, and my android tablet as well.

regards, Bruno

I have the same problem, I try to set up my work email (which requires a 4 digit pin) and get a message saying that it can not meet the security requirements.......