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Thank you VERY MUCH Jeff for all you help, everything is good now

Please any advice on how to remove the intel drivers will be appreciated, thanks

I just did the rollback successfully. Thanks Where is the driver located to be deleted? I still have it installed

Yes, I installed about 2 weeks ago the NVIDIA January Driver and about a week ago the Intel 620 December driver.

I just did sfc and did not find any problem. I cannot remove Webex, I use it daily for work meetings.

Thank you, I have no virtualization software installed (I had hyper-v installed but I uninstalled yesterday), I do have WebEx installed but it was not running when it crashed and I'm have not used it for about 2-3 weeks.

Everything is up to date in Windows Update. This is my first BSOD since I purchased the device about 6 weeks ago, so far things have been working flawlessly, I do not understand what happened, I was very happy with Windows 10 reliability. Now, not that much. NOTE: What is the cdd.dll?

I've never used the USB-C port

Today I put my SB2 15" into hibernation and got a BSOD: Stop Code: PAGE_FAULT_IN_NONPAGED_AREA What failed: cdd.dll After it restarted I checked Event Viewer, and saw the exact same 2 messages will be triggered every 10 seconds exactly and they are non-stop, from yesterday at 4PM until today...

Today I can preview PDF files in the Preview Pane of Windows Explorer (Right Side) without any problem (I had to download Adobe Acrobat Reader DC and enable the option to preview PDF files in Windows Explorer), I've been trying to do the same with PNG and JPG files but no luck so far. I am not...

Is there a way to modify the Screen Sketch module to allow to save Print Screen/Images as PDF vs the standard format of PNG?

I updated both graphic cards with not positive results. I think this error could be Windows or Surface specific.

I updated both graphics cards, the Intel UHD 620 and the NVidia 1060 to the latest drivers from the Manufacturer website, nothing the same error: "Surface Tcon Driver TP Read fails, Status = 0xc0000186" keeps popping up in Event Viewer.

It worked, thanks a lot

I tried but it keeps tell me that the latest drivers are already installed, if I check the version in Device Manager still shows the old version, see attached. Thank you

I was trying to install the latest Intel UHD 620 drivers 23.20.16.4901 from the Intel site, and got the message "The drive being installed is not validated for this computer.......", is it safe to install the latest Intel drivers? If the answer is YES, how can I bypass the previous error...

I have an external webcam (Logitech BRIO - compatible with Windows Hello) to be used when the SB2 is in clamshell mode (connected to the Surface Dock with an external monitor, keyboard and mouse.). It never works when the lid is closed. The only way to use the BRIO webcam with Windows Hello is...

I have an external webcam (Logitech BRIO - compatible with Windows Hello) to be used when the SB2 is in clamshell mode (connected to the Surface Dock with an external monitor, keyboard and mouse.). It never works when the lid is closed. The only way to use the BRIO webcam with Windows Hello is...

Was the 14-15" the right size?

I agree, nonetheless this was the response from the vendor, I will move to Macrium Reflect, seems to be a better solution, thanks