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Check your connection ports for micro-shavings or threads of debris. Those magnetized connectors also attract such stuff. Happened to me. Totally shut down display on my Surface Book 2. Thought it was gone. Found a tiny metallic thread.

Sorry about that trackpad, @Lesley B. I’m sure you have read about other laptops with the trackpad clicking issue, solved with partial disassembly, or alcohol, or a little warmth. Also, you probably saw this incident with a Surface that would be resolved only when tilted - probably a debris...

Congrats, @tdub4 ! Great news.

It occurs to me that you may have a loose or dead backlight circuit. I had this happen once on a Sony VAIO. Get a very bright flashlight, and shine into the screen. See if you can actually see a ghost of an image. If the image is there, your backlight may be having trouble (for example, the...

Sounds not so promising. As you noted, lines across your display suggest the display is being driven, but something is damaged. What happens when the keyboard is not attached during boot up, including plugged in, and on battery only. I know you can’t use the external displays, but does the SP7...

Godspeed. Let us know when you arrive on the other side.

Based upon your description, I think it is possible a Windows re-install will fix this. Make sure OneDrive is up to date. Then use “Reset this PC” from the settings, and choose “remove everything. After the reset, sign on with the same account you use now. OneDrive will bring your settings...

The type cover cannot be replaced. But you can use virtually any Bluetooth keyboard. It sounds like there may have been some moisture - maybe some sticky drink, got into the keyboard. Some people have found that heat (like direct sunlight on the type cover, perhaps while in a car), or a very...

There is a wild possibility that some debris/adhesive/dust got in the mechanism, and turning the Surface 2 would dislodge it. You could configure “taps” on your touchpad to make due.

Try a USB to Ethernet dongle, and wire to a router directly. After making the connection (uses the AVASTAR in a different way), disconnect and try Bluetooth.

Great news. Quite a scare there. Seems that sometimes all the safeguards for the battery, charging circuitry, and power management might be too smart for its own good.

Which Surface model do you have?

Yes, this makes sense. I think you are probably on the right track diagnosing the problem. Aftermarket batteries (and how they charge) may be the reason for the board going bad. It is sad hearing about a Surface Book going bad. And scary. I depend upon two Surface Book 2 15" units, which...

Check connectors and ports. A very similar thing happened to me with my Surface Book 3 a few years ago. Turned out a shred of metallic debris (tiny shaving) found it’s way to the connector slot on the Surface. Because of the magnetic connector, the port became magnetic enough to draw in debris...

Your SP4 may be in a state where there was not enough charge to activate the charging circuitry, even though that sounds strange to say. So try this. Hold the power button down for 2 seconds, then release and press and release quickly. If nothing happens, repeat but give it 4 seconds for the...

AAAA batteries may be found online and at electronics department stores. This size of battery is becoming more popular.

That setup should work fine. You have plenty of storage networked with that server. The reliability and speed of processors like your Acer is far less important than broadband speed. If your network is connected to good throughput rates, a faster server will not likely add much value.

Welcome to the forum, @Cookie. You own a nice machine, there.

Not certain. Only a track record of persons who did this reset to fix apparently driver updates, often had the issues resolved. The process takes about 10 minutes.

Sometimes, the sequence in which drivers load up when you reboot is important for stability. You don’t have control over this, except to have Windows do the configuring. So driver updates may have made the sequence not optimum. I suggest a Windows Reset, “Keep my files” option. That should set...