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  1. sharpuser

    Charging issues

    Might be the connector. Make sure there are no metal fragments or debris in the way attracted by the magnetic connectors.
  2. sharpuser

    SP7 - No audio after upgrade to Windows 11

    I know you’ve probably tried EXACTLY this before, but if not … - Disable and REMOVE drivers for all sound hardware. Then cold reboot.
  3. sharpuser

    SP7 - No audio after upgrade to Windows 11

    Downloading this might fix… https://www.intel.com/content/www/us/en/download/19800/intel-smart-sound-technology-intel-sst-driver-for-intel-nuc-11-compute-element.html
  4. sharpuser

    When will Win 11-pro released

    You will find your answer here: Windows Insider Program
  5. sharpuser

    Windows 11 - No Hibernate After Sleep Setting?

    Not seeing any addition of these options in Insider Preview builds yet.
  6. sharpuser

    When will Win 11-pro released

    Become a Windows Insider (free) and get it now.
  7. sharpuser

    How to setup the surface pen to snip full screen and then launch the snip and sketch tool

    Yep, you've found something Microsoft changed. Thanks for outlining the previous behavior so clearly, @nonick. I used to capture my screen in the same way you did during work sessions. Now, I do this: 1. Press WindowsKey+PrtScn 2. Open markup program (Paint, Whiteboard, etc.) 3. Ctrl-V to...
  8. sharpuser

    Windows 11 - No Hibernate After Sleep Setting?

    It appears the Windows 11 developers included some Hibernate Mode options early on, but have removed them in the latest versions.
  9. sharpuser

    Surface Earbuds Interference

    When you walk in the opposite direction, does the other one flutter? Bluetooth uses similar RF bands as 2.4 GHz WiFi, so you may be getting interference from routers and devices on one side of the road or path. To your question, it seems pairing between buds is not an option. But you might want...
  10. sharpuser

    Windows 11 - No Hibernate After Sleep Setting?

    Confusing. In Hibernate Mode, Windows saves any open documents and rolls open apps to the hard disk rather than RAM. All other power aspects of Sleep Mode and Hibernate Mode are the same. I wonder if Windows 11 has combined the two. The performance of Sleep Mode on my SB2 with Windows 11...
  11. sharpuser

    I can't recover my Surface Pro 5

    I agree with the freezer advice. Search this forum for "freezer".
  12. sharpuser

    I can't recover my Surface Pro 5

    I hope you get help for this, Mark. You obviously have tried the work the problem. If you are near a Microsoft Store and make an appointment, you may find help there. I had a similar issue on my Surface Pro 3 in 2018, which I attributed to an update. Microsoft fixed the machine over the...
  13. sharpuser

    Adjusting display brightness

    It sounds like you need to "Reset my PC", with the "Keep my files" option. Search for "Reset" in settings.
  14. sharpuser

    Surface Book 2 hardware connection issues

    Your keyboard and charging circuitry is likely permanently damaged beyond repair. Surface Book 2 keyboards are interchangeable, however, and orphan keyboards are available on sites such as Ebay, etc, from owners who have broken clipboards (screens).
  15. sharpuser

    Type cover pinout and +Ve voltage

    You have amazing patience, there, @TSR I can’t help you since I have the SB2. If you post a pic of the +Ve pin location, it might prompt someone else to help you out.
  16. sharpuser

    Looking into it …

    Looking into it …
  17. sharpuser

    red lines suddenly

    The ports (connection holes) - not the hinges
  18. sharpuser

    Surface Pro 7 can't connect to Wifi

    Check your Network Adapters. 1) Right-click on Network Icon in status area, lower right of taskbar, Open Network and Sharing Center 2) Change Adapter Settings 3) Right-click on your VPN adapter, Properties 4) Internet Protocol Version 4 (TCP IPv4), Properties, select to "Obtain IPv4 address...
  19. sharpuser

    Surface Pro 1 Start-up issue

    Go to settings, Windows Update. If firmware needs to be updated, your Surface Pro 1 will attempt to retrieve and install. But you probably have already checked that. So it could be that no more updates are available for your Surface model. If you wish, you may try to search for "Reset my PC"...
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