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Unfortunately, Microsoft warranties do not cover water damage. There are water sensors in multiple places within the Surface computers. When Microsoft detects water damage, they will send it back to you and will not attempt a repair or give you any concession. I spilled coffee into my very...

Sorry about your spill. This is a serious problem. Allow your Surface to dry in a vertical position with a port hole near the bottom for at least one full day. Do not power it on. The spill may have only shorted the power supply, but more likely, has allowed some voltages to connect across...

Thanks for joining. You must have lots of pens and chargers around your home.

Bluetooth interference is why I asked about venues. It would be good for you to move your position in the classroom. If you are close to a wall, move away from it. If you are away from a wall, move closer to it. Bluetooth uses the same bandwidth as other WiFi, with subtle frequency differences...

Unlikely to be the battery, then. This is very inconvenient, I am sure, but do you have a friend with a Surface who would be willing to test your pen? Trying to test whether the culprit is the Surface or the pen.

Which generation of the pen are you using? Does your pen have a clip? Some models used two different batteries - one for the tip and one for the Bluetooth, with only one battery reporting its remaining life. See here...

Andy, A few questions: 1 - Is this a new issue, or has the pen been disconnecting ever since you started using it, or the Surface Pro 7 ? 2 - Does it only happen during class, or does it also happen in different rooms or different venues ? 3 - Do you use the same Surface Pro 7 unit every time...

Lots of SP7s being purchased as high school graduation gifts lately.

Corel Painter

Wish I could help, John. Don’t know why you can’t access the options. Is your Surface (policy) managed by an organization? Try the registry fix. Also, the first time you shut down after making the change, if you can, do it not by doing a lid close. Shut down fully, then close the lid. Let us...

This happened to me on both my Surface Book 2 units sometime in 2020, but it turns out I had disabled location tracking on my Microsoft account (Account, Privacy, Settings). Not sure if that Microsoft still has that option still exists or has moved it to another menu. After enabling the...

Both icons and open windows remain where I place them, as long as the monitor configuration is the same as when I went to sleep. I typically use a second monitor via mini DVI to HDMI cable.

Works great. Had this feature for some time now via Windows Insider.

Cortana is being moved to a free App from the Microsoft Store. Install it from there. Cortana will completely disappear later in 2021 because Microsoft has chosen not to compete feature-by-feature with Siri, Alexa, Bixby, Google Assistant, and other such voice-based assistant services...

Battery needs to be replaced. You gave it a good try. Good on you for buying the warranty. I hope you can find a computer to use while yours is getting repaired PM sent

After OneDrive is up to date ... Reset, “Remove everything” option.

Howdy, Mike A comment and a question: - You should exercise your battery. By leaving the Surface connected to a docking station continually, your Surface Battery becomes lazy, to the point of damage. Microsoft recommends letting the battery drain below 40% frequently, before reconnecting to...

Welcome, @AsifCampbell. Do you use Surface for professional photography, other than storage?

From: Caring for your Surface battery (microsoft.com) : When using your device, make sure the battery drains below 50 percent regularly. This will help minimize deterioration of the battery cells.