mitchellvii
Well-Known Member
Well as anyone who has followed me on this blog can attest, I can be very good at complaining
Got on the phone with MyBestBuy people this morning and they put me in touch with Consumer Relations. I raised hell with them and they researched it and lifted the block from my account. Having spent 2 hours of what little time I have left on this planet chasing this crap around I asked them if it was customary to offer customers who had been wronged some sort of gift certificate or Reward Zone points. I'm not being greedy, I just know from experience most companies offer something for your pain and suffering.
No, apparently they believe their heartfelt apology should be sufficient.
So when you see those ads from Best Buy talking about how they want to bend over backwards for you, someone is bending over but it isn't them.
Got on the phone with MyBestBuy people this morning and they put me in touch with Consumer Relations. I raised hell with them and they researched it and lifted the block from my account. Having spent 2 hours of what little time I have left on this planet chasing this crap around I asked them if it was customary to offer customers who had been wronged some sort of gift certificate or Reward Zone points. I'm not being greedy, I just know from experience most companies offer something for your pain and suffering.
No, apparently they believe their heartfelt apology should be sufficient.
So when you see those ads from Best Buy talking about how they want to bend over backwards for you, someone is bending over but it isn't them.