It really does show much the media smells blood when they think of Microsoft. I cannot imagine Microsoft having a better response on this issue-- they admitted there was a problem, unlike Apple who would have stonewalled. They exchanged the covers and the reps always assured me if it happens again it'll be covered under warranty. My new cover hasn't had any issues. Oh, and no one told me that I was holding anything wrong.
Earlier I was going to post my thoughts about the Surface screen vs the high-dpi screen in my Lumia 920. But I think I'll just shut up.