SINCE MY LAST WIN UPDATE LAST WEEK, I LOST THE SKYPE APP ON MY APP LIST. I WENT BACK TO THE STORE AND DID AN INSTALL AS IT SAID I HAD PURCHASED IT BIT IT WAS NOT INTALLED I INSTALLED IT. AGAIN AND AGAIN AND AGAIN WITH DIFF. CONFIGS IN FRUSTRATION I INSTALLED THE SKYPE WIFI WHICH IS IN THE APP LIST. WHEN I SIGN INTO MY SKYPE ACCOUNT ONLINE IT TAKES ME TO A FUNKY SCREEN ASKING ME TO PAY FOR CREDIT FOR PHONE/CELL USE ONLY. NO VIDEO. VIDEO IS VERY IMPORTANT TO ME AS I HAVE 3 CHILDREN WHO LIVE STATESIDE AND I AM IN UK. I HAVE SPOKEN TO A SKYPE TECHIE ONLINE WHO REFERRED ME TO MS AS HE CANNOT DO A REMOTE ACCESS INTO SURFACE TABLETS.........HELP! PLEASE AND THANKS
SURFACE RT AND SKYPE
- Thread starter ness92630
- Start date
Welcome to the forum.Another fine mess... after Windows Update, who's' keeping score?
Refresh is likely your best course of action.
In case you didn't know this is not the Microsoft Surface Support Site.
http://www.microsoft.com/surface/en-us/support
Scroll down for the Answer Desk chat.
Refresh is likely your best course of action.
In case you didn't know this is not the Microsoft Surface Support Site.
http://www.microsoft.com/surface/en-us/support
Scroll down for the Answer Desk chat.
kundas1
Well-Known Member
yes I can assure you that Skype works perfectly on the RT as I use it (or rather she does) to chat with my GF when she is states side.. video and everything... I don't know what could be causing it to not install properly or why an update would ruin it but perhaps a complete restore might be in order..
