Surface Pro battery problem

[lethal.industry]

hi guys, my surface pro is having an issue with its battery.. its stuck on 0% and when i plug in my charges the battery charging moves for about 3 times and stops.. it says 0% and battery is charging. tried to use it for about half an hour and the battery wont drain.

this just happened a few hours ago. Left my surface open until it runs out of battery. right now im at work and im hoping that once i get back home it will be fixed already

 

[Garfield]

I would consider to create a support call at mseea Online Store - Sales and support
Possibly the battery or charging controller has a problem. I had a similar problem with my Laptop a few years ago and it's Mainboard had to be replaced.

 

[lethal.industry]

problem is i let a friend of mine who went to singapore buy it for me. i live in the philippines and i really hope the battery will be fixed once i get home. wouldnt want to get it shipped from here to singapore just to have it fixed

 

[Telstar1948]

If you haven't done so already, I suggest doing a search for pro battery problems or battery gauge or similar wording. Others have commented on this same exact problem and what they did afterward.

 

[lethal.industry]

tried to look up on the problem on microsoft's support page but its an unknown issue.

 

[Telstar1948]

Actually, I was referring to this forum. I've read a thread or two on this very subject on this forum…just can't remember which one it was!

 

[lethal.industry]

okay thanks sir! will try to look look for it. is it on this board? (microsoft surface pro)

 

[Telstar1948]

Don't know if it was the Surface Pro board or one of the other ones…sorry, just can't recall.