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Surface Pro 3 has stopped working

Gerard

New Member
Hi, first of all i want to apologize for my bad english.

I was working with my Surface and my monitor (extended desktop), and suddenly the surface just went off (it was with the charger). I restarted like normally, but when i was in the desktop menu, the two screens just freeze and start flashing. I shut it down. Then I restarted again, but with the same result. The third time just it doesn't open anymore.
It wake up (for the sound and the fan) but it doesn't display anything.
I tried all the methods of the Microsft Website with no luck.

Any suggestions?

Thanks
 
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G

Gerard

New Member
Today the Surface turn on, but when it's on for like 2-3 minutes the screen just flicks and then it freeze. I guess my only option is to pay the 450$...
 

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Lobo

Member
Hi Gerard, your English is just fine! :)

Unfortunately, this doesn't look right at all. I don't know if you tried a recovery, but it does look like a hardware issue to me. :(
 

jnjroach

Administrator
Staff member
It does appear to be a hardware issue.... you could hold out hope that it is a corrupted video driver....
 

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